Subscribe by October 31st to get November's box!
We do not offer refunds as in accordance with policies stated on our FAQ page.
The Monthly Burn does not offer refunds. When purchasing a Monthly Burn subscription you are agreeing to purchase a box containing surprise scented candles; meaning scents that you have no previous knowledge of and that you may or may not have anticipated. Month-to-month subscriptions can stop at any time and we discontinue charging you, however, because 3 & 6 month subscriptions are prepaid, you will have been charged in full.
We are an artisan candle subscription service. Every month, we send our subscribers a unique and exceptional box with uniquley scented, hand poured soy candles.
Delivery shall be made in accordance with our shipping policy in effect on the date of shipment. Delivery dates provided are estimates only. We will make reasonable efforts to deliver in accordance with such dates. Goods shall be packaged according to generally accepted best practices for shipping candles. We only ship in the United States.
Subscribers will receive all candle products as promised. Although we are not liable for candle melting that may take place in hot environments, we will do our best to resolve these types of situations.
All payments will be processed via Stripe. We have NO access to your payment information. All liability of secure checkout rests with Stripe; known for their best-in-class payment security for e-commerce.If you sign up for the monthly subscription plan, you will be billed on the monthly anniversary of your first payment. These are payments are automatically renewing. You can cancel at any time. If you cancel after you have been billed, you will still receive the given month’s shipment.All other subscription packages are paid up front one time but are auto-renewing. You may log in to you account and change your subscription status to non-renewing at anytime. However, The Monthly Burn will not provide a refund, either partial or full, for ANY term subscriptions.
We respect the intellectual property rights of others. We will review all claims that we receive of copyright infringement. If we deem that any content is in violation of applicable laws, we will remove it.Please notify us at firstname.lastname@example.org