Frequently Asked Questions

 

What is a subscription?

Our monthly subscription is the most thoughtful subscription for candle lovers. Every month you will receive (2) eight ounce candles each with their own unique scent, centered around an intriguing theme.

How much does it cost?

For just $26.99 plus a small shipping fee (Only $3.99) you will receive two exclusively scented, hand poured soy candles. 

How does billing work?

We are a monthly subscription: that means you are rebilled every month unless you purchase a one-time gift. Rebilling occurs after you receive your box (usually around the 15th).

How can I cancel my subscription?

If you ever need to cancel your subscription, you may do so at any time by emailing hello@themonthlyburn.com 

How can I get a refund?

In order to receive a refund, you must request one before your box has shipped. Unfortunately, we are unable to provide refunds for boxes that have shipped. You may receive a refund any time before shipment, which is around the 6th of the month.

What is this month's deadline?

Our deadline to get the current month's box is always the last day of the month. For example, if you want to get the November box you must place your order by the last day of October.

Where and how do you ship?

The Monthly Burn ships via USPS Priority Mail which is delivered to all US States.

How do I contact you?

You can contact us any time at hello@themonthlyburn.com. We guarantee a response within (1) business day.